1. Introduction

Welcome to Mr. Fix It Enterprises (“we,” “us,” “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us, including via text message.

2. Information We Collect

We may collect various types of information from you, including but not limited to:

Personal Information: Name, address, email address, phone number, and payment information.
Usage Data: Information on how you interact with our website and services, such as IP address, browser type, and pages visited.
Communications: Any correspondence between you and us, including emails, text messages, and calls.

3. How We Use Your Information

The information we collect is used for a variety of purposes, including:

Providing Services: To process orders, deliver products and services, and manage your account.
Communication: To send you important updates, confirmations, invoices, and other necessary information regarding your transactions with us.
Marketing (With Consent): To send promotional materials, special offers, and information about new products or services that may be of interest to you, but only if you have opted in to receive such communications.
Improvement: To enhance our website, products, and services based on your feedback and usage patterns.

4. Consent to Communication

By interacting with Mr. Fix It Enterprises—such as submitting a form on our website or contacting us via email—you agree to this Privacy Policy. However, you are not required to consent to receive marketing communications or text messages as a condition of using our services.

5. Text Message Communication

Opt-In Consent: We will send you text messages only if you have expressly opted in to receive them. When providing your phone number, you will have the option to consent to receive text messages from us. This consent is not a condition of purchasing any goods or services.
Types of Messages:
Transactional Messages: Appointment confirmations, service updates, and invoices.
Marketing Messages (With Consent): Promotions, special offers, and updates on our services.
Opt-Out: You may opt out of receiving text messages at any time by replying “STOP” to any message. Alternatively, you can contact us directly to be removed from our messaging list.

6. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

Service Providers: Third parties who assist us in operating our business, such as payment processors, delivery services, and IT support.
Legal Obligations: If required by law, we may disclose your information to comply with legal processes or protect our rights.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

8. Your Rights

You have the right to:

Access: Request a copy of the information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your information, subject to certain exceptions.
Opt-Out: Opt out of marketing communications, including text messages and emails, at any time.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and tailor content to your interests. You can control cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the “Last Updated” date at the bottom.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Mr. Fix It Enterprises

info@mrfixitdoors.com